How to use the local buses
How to use the local buses in Agder? Here you will find answers to your questions...
You can also take a look in our multilingual introduction brochure (Norwegian, English, Somali, Arabic, Persian) "How to travel on local buses in Agder":
GUIDELINES FOR TRAVELLING ON LOCAL BUSES
Planning your journey
Our travel planner helps you find travel routes and times for public transport in both Agder counties. The travel planner is available on our web site or in a mobile version, also with English text. The travel planner is customized for all screen sizes, and can also be downloaded for free as an app (called “AKT Reise”) for iPhone and Android (Norwegian text only). In the Kristiansand area, the Flekkefjord area and parts of Aust-Agder county, the web and mobile version of the travel planner gives you up-to-date real time information for all the bus stops.
You can also download one of our timetables in PDF format (only in Norwegian). In some areas you collect timetables with several bus services, whereas in other areas you get a table for each route. Timetables are listed in relation to the individual day the service runs, for example Monday to Friday (mandag-fredag). In some tables you will find a daycode referring to any day of the week the bus runs: 1 = Monday, 2 = Tuesday etc. DX67 means for example that the bus runs daily, except Saturday and Sunday.
A summary of our services is also available on some of our route maps.
Ticket or bus card?
Bus card will always pay off if you use the bus regularly. The periodic travelcards are categorised according to age and is valid in both Agder counties. The periodic travelcard can be used for an unrestricted number of trips in a 30-day period within the valid area, or you can buy bus cards filled with travel money and which gives you a discount compared to single ticket (20 % off in Vest-Agder, 30 % off in Aust-Agder). In Kristiansand you can also buy Flexi Card with 10 or 20 trips. Note that bus cards can not be used on night buses or shuttles.
Our mobile ticket app (called AKT Mobilbillett) makes it easy to purchase single bus tickets (for the Kristiansand area) in advance. Travelling with a mobile ticket is a more affordable alternative then cash payment when boarding the bus.
Customer service centres
- At our customer service centres in Kristiansand, Arendal, Lyngdal and Flekkefjord you can pay bus cards with both cash and credit cards.
Tickets on board buses
- From 6 May 2013, bank terminals on board most buses in Agder was introduced. This means that you can pay and update your bus card and buy single tickets with a credit card (VISA / MasterCard) on board the bus. Remember that purchasing your travel in advance with a bus card or with AKT's mobile ticket app (for the Kristiansand area) is always the cheapest alternative. Tickets are categorised according to age, and is valid within paid zones.
- In the webshop you can update or top-up your travelcard with your credit card (VISA/MasterCard). After your online-purchase, your travelcard will be ready for use on the bus the next day from 05:00. Your update/top-up is registered automatically when you use your travelcard on board the bus. We recommend that you top up a few days before the travelcard-product expires.
AKT mobile ticket app for the Kristiansand area
- Our mobile ticket app (called AKT Mobilbillett) makes it easy to purchase single bus tickets (for the Kristiansand area) in advance. You can choose to pay via SMS (payment via telecom operator) or credit card (VISA/MasterCard), which is the cheapest alternative. Note! App is only available in Norwegian.
Use the designated bus stops. On most major stops you will find information and timetable for each busline serving that bus stop. On the larger stops you will also find line maps which shows a simplified overview of the bus services in the area. On selected bus stops, electronic boards will display departure times for the next buses. When it’s more than 10 minutes until departure, the time of departure will be shown. When it’s less than 10 minutes until departure, the board will show the number of remaining minutes.
Most buses do not stop automatically at the bus stop, but at a signal from you. When standing at the bus stop, stretch out your hand and give a clear signal to the driver that you want to be with. Queue in a normal manner.
Be visible when it is dark outside. Always use reflectors in the dark season, even when there are streetlights.
Enter via front door
Let disembarking passengers leave the bus before you enter the bus via the front door.
Please keep your bus card, money, credit card or mobile ticket ready before entering the bus. Pay to the driver, or validate your bus card. Bus card must be validated on each embarking, also on connecting buses. If you are travelling with a mobile ticket (Kristiansand area), the mobile ticket must be presented to the driver when boarding the bus (and to the ticket inspector if necessary). Always keep your ticket or bus card ready for inspection.
In Agder you must enter all buses via the front door. It is not possible to enter the bus via the back door and validate the bus card here. When travelling with baby carriers or wheelchairs, please approach the bus driver first for payment and assistance. It is then common to enter the bus via the back door
Enter the bus via the front door.
Please keep your bus card, money or credit card ready before entering the bus. Pay to the driver, or validate your bus card on the validator. Bus card must be validated on each embarking. If you are travelling with a mobile ticket, the mobile ticket must be presented to the driver when boarding the bus (and the ticket inspector if necessary). Always keep your ticket or bus card ready for inspection.
- Seat belts are compulsory to wear when seat belts are available in the bus.
- Baby strollers must always be attached to the security straps on board, or held safely.
- Be considerate to your fellow passengers.
- Rollerblades are not permitted to wear on board the bus.
- Eating, drinking and smoking (also el-cigarettes) are not permitted on board the bus.
- Consumption of alcohol is strictly forbidden on board the bus.
- Don’t try to travel for free. Getting caught will cost you a lot more than a regular ticket. Periodic travelcards and singel tickets are categorised according to age. Always have your buscard or ticket ready for validation and inspection when taking the bus.
- Press the stop button well before you approach your exit stop. On board most of the buses, display screens will provide information about the next bus stops on the bus line/route. The next stop will also be automatically read out loud over the internal speaker. Ask the driver if you are unsure of where to get off.
Leave the bus preferably via the back door.
You can travel with baby strollers on local buses as long as space is available. Unfortunately it is not possible to predict whether there is space available to you and your baby on a specific departure. If there is no free space, you must wait for the next departure. The driver is responsible for your and the other passengers safety and therefore it is the driver who determines whether your stroller will fit or not.
When travelling with baby strollers or wheelchairs, please approach the bus driver first for payment and assistance. It is then common to enter the bus via the back door. Some buses have separate buttons on the outside, which you have to press to make the driver aware that you are travelling with baby stroller or wheelchair.
You can ask other passengers for help with boarding, if the driver is occupied with other passengers. When the vehicle has come on board, make sure it's safe and with the brakes on. In typical city buses there are allocated separate room for baby strollers and wheelchairs in the bus's middle section.
Secure the stroller. Baby strollers must under no circumstances be placed at the front door or in the aisle. Baby strollers must always be attached to the security straps on board, or held safely.
Remember that children under 4 years of age travel free, when accompanied by a paying adult. It is also free to bring a baby stroller on the bus.
It is possible to bring your bike on local buses in Agder, as long as there is space. Bicycle occupy much space, and must be positioned so that it does not come in to conflict with other travelers. The bike must not be positioned where it blocks an aisle or exit door, or where other travelers can get in touch with oily parts of the bike.
• In Agder you will pay fixed a price of NOK 40, - You can not use periodic travel cards, Flexi Card or mobile ticket to pay for the bike, only cash, credit cards or "pay as you go" credit on your travel card.